Shipping Policy

Effective date: August 29, 2025

1. Processing Time

Orders typically process within 1–3 business days (excluding weekends/holidays). Pre-orders ship according to the estimated date on the product page.

2. Shipping Methods & Costs

Shipping options and rates are shown at checkout. Any free or promotional shipping offers will be clearly indicated on the Site or at checkout.

3. Delivery Estimates

• United States: Standard 3–7 business days after dispatch; expedited options may be available.

• International: Typically 7–21 business days; timing depends on destination and customs.

4. Tracking

You’ll receive a shipping confirmation email with tracking once your order ships.

5. Address Issues

Please ensure your address is correct. We’re not responsible for delays or losses due to incorrect or incomplete addresses. Undeliverable packages may be returned to us; we can reship (additional postage may apply).

6. Customs, Duties & Taxes

International customers are responsible for any customs duties, taxes, or import fees.

7. Lost/Delayed Parcels

If tracking shows no movement beyond a reasonable period, contact us and the carrier. We will assist with investigations and, where appropriate, offer a replacement or refund per carrier resolution.